PrismaPro 2 Discontinuation Update

Fast & Fluid Management is announcing the discontinuation of PrismaPro 2 (PP2), our dispensing software for Windows PC/laptop devices. This decision in discontinuing and ending support for PP2 is based on technical infeasibility of doing development or maintaining the application as well as streamlining our portfolio of desktop app offerings. Effective 1st April 2026, PP2 will be discontinued.

What this means for our customers

PP2 will no longer be available for purchase after 1st April 2026. Users will be able to use the existing version of PP2 as long as the version is compatible with the Windows OS in the PC/ laptop.

Effective now we are no longer supporting any new requirements for PP2. Current users will be able to login but there will be no new features, security updates or bug fixes for the application.

Next steps for our customers

If your POS / operator is a current PP2 user, our sales team will personally contact you to discuss possible transition to TI Dispense Desktop (TIDD), a more technologically advanced alternative with more feature and benefits, to meet your current and future needs. We have migration options which will not require additional hardware purchase, or shop visits – and without losing dispense data in the desktop devices. Kindly contact our sales team to discuss which migration option would you prefer based on your dispenser fleet and network requirements.

The replacement application – TI Dispense Desktop (TIDD), is already available and commercialized. Migration process at POS is only a couple of minutes for installing, converting local dispense history & custom formula and downloading the latest formula database from cloud. TI Dispense Desktop is supported on Windows OS 11 and above. Detailed recommended specification are mentioned in the FAQ below.

This end of support is not applicable to ‘PP2 driver’ product we offer and there is no change in the current process.